Vrbo com Cancellation Policy

Navigating VRBO’s Cancellation Policy: A Comprehensive Guide for Travelers

Understanding the cancellation policy of vacation rental platforms like VRBO (Vacation Rentals by Owner) is crucial for travelers looking to make informed decisions about their bookings. With the unpredictability of travel plans, knowing the ins and outs of a cancellation policy can save both time and money. This article provides a detailed overview of VRBO’s cancellation policy, offering insights and tips to help you navigate potential changes or cancellations to your reservations.

Understanding VRBO’s Cancellation Policy

VRBO offers various cancellation policies set by individual property owners, ranging from relaxed to very strict. These policies determine the conditions under which guests can cancel their bookings and the refunds they may be eligible to receive. It’s essential to review the cancellation policy for your specific rental before making a reservation, as these policies can significantly impact your flexibility to cancel.

Key Points of VRBO’s Cancellation Policies

  • Flexible Policies: These allow guests to cancel their booking up to 14 days before check-in for a full refund and up to 7 days before check-in for a 50% refund, minus service fees.
  • Moderate Policies: Guests can cancel up to 30 days before check-in for a full refund and up to 14 days before check-in for a 50% refund, minus service fees.
  • Strict Policies: These usually offer a 50% refund up until 60 days before check-in, with no refunds available after that point.
  • Very Strict Policies: Some owners may opt for policies that offer no refunds after booking, except under extenuating circumstances.

How to Find and Understand Your Rental’s Cancellation Policy

Before booking, you can find the cancellation policy listed in the property’s description on VRBO. This information is crucial for making an informed decision, especially if your travel plans are uncertain. If you’ve already booked, the policy is available in your booking confirmation and within your VRBO account under your reservation details.

Tips for Managing Cancellations

  1. Review the Policy Carefully: Before booking, thoroughly review the cancellation policy to ensure it matches your comfort level with potential changes to your travel plans.
  2. Consider Travel Insurance: To safeguard against unforeseen circumstances, consider purchasing travel insurance that covers rental cancellations.
  3. Communicate with the Host: If you need to cancel or adjust your booking, communicate with your host as soon as possible. Some hosts may be willing to accommodate changes outside of the stated policy, especially if you provide ample notice.
  4. Keep an Eye on Extenuating Circumstances: VRBO may offer exceptions to standard cancellation policies under certain extenuating circumstances, such as natural disasters or severe illness. Check VRBO’s website for the most current information on these exceptions.

Navigating Cancellations Due to COVID-19

The COVID-19 pandemic has introduced additional complexity to travel plans. VRBO encourages guests and hosts to work together on cancellations and changes. The platform has provided guidelines and resources for managing bookings during this period, but the enforcement of cancellation policies is ultimately up to individual hosts.


VRBO’s cancellation policy is designed to protect both guests and hosts, but it requires careful consideration by travelers when planning their stays. By understanding the specific cancellation policy of your rental, considering the purchase of travel insurance, and communicating openly with your host, you can navigate the uncertainties of travel with greater confidence and flexibility.